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Frequently asked questions

How do I transfer my prescriptions to your pharmacy?


Give us a call! Or fill out this online transfer request form and we'll contact you. https://www.rxalbany.com/transfer-your-prescriptions




How do I get my doctor to send my new prescriptions to your pharmacy?


When requesting refills or at your next appointment, just let them know you want any prescriptions sent to Central Ave Pharmacy in Albany.




Is delivery really free?


It sure is! We never charge for delivery (unlike those pesky chain pharmacies!)




How do I refill my prescriptions?


You can call or text us at (518) 621-7748.




Do you deliver OTC products?


We do deliver OTC products with any prescription delivery. In some cases we may be able to deliver OTCs even if you do not have a prescription, just give us a call!




Why should I choose Central Ave Pharmacy over one of the chains?


We are so much cooler than the chains! We offer personalized, friendly service and we truly care about you and your family! We have no problem going to the extra mile to make sure our patients are well cared for.




What if I want a product you don't have in store?


One amazing advantage to being an independent pharmacy is that we have a wider access to vendors and can therefore more easily obtain the products you like! While chain pharmacies are limited to ordering what their corporate office have approved, we can order almost anything you'd like! Just let us know what product you'd like and we can start carrying it just for you!




What insurance do you accept?


We accept ALL major insurances! Plus, if you don't have insurance we have AMAZING cash prices!





Have a different question?

65 Central Ave

Albany, NY 12206

(518) 621-7748

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